Us Quails are a particular bunch and do our best to provide you with the product you expect and deserve. But hey, even we can be bird brains sometimes. For merchandise returned within 30 days of the delivery date, a refund will be issued to the original form of payment at the original selling price less any shipping charges. If returned after 30 days, a merchandise credit will be issued at the original selling price. We'll accept undamaged, unworn merchandise for returns. Defective items may still be accepted. Returns are easy. Click here.