Tiny Quails printing satisfaction guarantees
Us Quails are a particular bunch and do our best to provide you with the product you expect and deserve. But hey, even we can be bird brains sometimes. When your product arrives, and for the stated number of days thereafter, we guarantee against the following:
7 Day Shipping Guarantee: Please report any shipping damage within 7 days of receipt. We will promptly send you a replacement. Depending on the item, we may require either an emailed photo of the damaged container and product, or in some cases, the product returned to us. Shipping damage includes scratches, broken glass, ink chips and mounting delamination. This guarantee does not cover damage caused by dropping, etc., after the product has been received.
60 Day Custom Photos on Glass And Custom Cell Phone Cases Guarantee: This covers pixelated, blurry or washed out/off color image beyond the image you uploaded to us. We also guarantee against a crop different from the crop you applied. We want you happy, so we will promptly correct the issues on your original image, or you can select a new image for us to print.
If there is no satisfactory solution to your issue, we will issue a refund, less any shipping charges.