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help@tinyquail.com

Happiness Guarantee

For merchandise returned within 30 days of the delivery date, a refund will be issued to the original form of payment at the original selling price. If returned after 30 days, a merchandise credit will be issued at the original selling price.

We'll accept undamaged, unworn merchandise for returns. Defective items may still be accepted.

Your satisfaction is our primary concern. Custom printing is subject to it's own return policy. Please see our custom printing satisfaction guarantee below.

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About us

Tiny Quail was founded on simple principles. First, provide unique and hard to find products, particularly those from local artisans, at a reasonable price. And second, provide exceptional customer service that is often lacking from most on-line retailers. From sly humor, to whimsical, to slightly naughty, we got your tails covered. Design a gallery wall with our frameless glass photos, or give the unique gift of a custom phone case. Explore our artist selections for everything from stunning archival art prints, to fun designer mugs, designer phone cases, adorable organic baby wear, cotton kitchen linen and more.

Tiny Quails printing satisfaction guarantees

Us Quails are a particular bunch and do our best to provide you with the product you expect and deserve.  But hey, even we can be bird brains sometimes. When your product arrives, and for the stated number of days thereafter, we guarantee against the following:

7 Day Shipping Guarantee:  Please report any shipping damage within 7 days of receipt.  We will promptly send you a replacement. Depending on the item, we may require either an emailed photo of the damaged container and product, or in some cases, the product returned to us. Shipping damage includes scratches, broken glass, ink chips and mounting delamination. This guarantee does not cover damage caused by dropping, etc., after the product has been received.

60 Day Custom Photos on Glass And Custom Cell Phone Cases Guarantee: This covers pixelated, blurry or washed out/off color image beyond the image you uploaded to us. We also guarantee against a crop different from the crop you applied. We want you happy, so we will promptly correct the issues on your original image, or you can select a new image for us to print.

If there is no satisfactory solution to your issue, we will issue a refund, less any shipping charges.